This Cookie Policy explains how Clinic Pro Digital Ltd (company number 17201628, trading as Clinic Pro UK) ("we", "us", "our") uses cookies and similar tracking technologies when you visit withclinicpro.co.uk or use our platform. It should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, and to provide reporting information.
Cookies can be "persistent" (stored on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser). First-party cookies are set by us; third-party cookies are set by other organisations whose services we use.
Why we use cookies
We use cookies to:
- Keep you signed in and remember your preferences
- Understand how visitors use our website so we can improve it
- Measure the effectiveness of our marketing
- Provide certain features (e.g. live chat, embedded calendars)
- Detect and prevent fraud and abuse
Types of cookies we use
Strictly necessary
These cookies are essential for our website and platform to function and cannot be switched off. They include session authentication, security tokens and load-balancing cookies. No consent is required for these.
Performance & analytics
These cookies collect anonymous information about how visitors use our site — for example which pages are most visited and if users encounter errors. We use this data to improve our website. We use:
- Google Analytics — to measure traffic and user behaviour
- Vercel Analytics — to monitor platform performance
These cookies are only set with your consent.
Functional
Functional cookies allow the website to remember choices you make (such as your language or region) and provide enhanced features. They may be set by us or by third parties whose services we use on our pages. Disabling these cookies may affect some features.
Marketing & targeting
These cookies track your browsing activity across websites to deliver adverts relevant to your interests. We may use:
- Meta Pixel — to measure and optimise advertising on Facebook/Instagram
- Google Ads — for conversion tracking and remarketing
These cookies are only set with your consent.
Third-party cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies; they are governed by the privacy policies of the relevant third parties. Key third parties include:
- Google — Privacy Policy
- Meta — Privacy Policy
- Cal.com (booking widget) — Privacy Policy
Managing cookies
You can control cookies in several ways:
Our consent tool
Use the cookie preferences banner or the "Cookie Settings" link in the footer to opt in or out of non-essential categories at any time.
Your browser
Most browsers allow you to view, manage, delete and block cookies. Be aware that deleting or blocking all cookies will affect the functionality of our site. Key browser guides:
Opt-out tools
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Interest-based advertising: Your Online Choices (EU/UK)
Changes to this policy
We may update this Cookie Policy to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. The "Last updated" date at the top of this page will always reflect the most recent revision.
We will notify you of significant changes via a banner on our website or by email where appropriate.
Contact
If you have questions about our use of cookies or this policy, please email us at info@withclinicpro.co.uk.