Meet Sira, the AI assistant trained to work like your clinical team.
Not a generic chatbot. Sira is a clinical AI assistant that greets every website visitor, answers questions about your services, checks who qualifies for free NHS care, guides travellers to the right vaccines — and turns all of it into bookings. 24/7, on-brand, and safe.
- Always answering
- 24/7Always answering
- Travel destinations covered
- 72Travel destinations covered
- Live pricing — never stale
- 100%Live pricing — never stale
- Emergency-aware
- 999/111Emergency-aware
Your website is open 24/7. Is anyone answering it?
Enquiries land after hours
Evenings, weekends, bank holidays — patients ask when your phone lines are closed, and by morning they've booked somewhere else.
The same calls, every day
Opening hours, prices, "do you offer this?" — routine questions tie up your front desk while patients in the room wait.
Visitors who quietly leave
A visitor with a question who doesn't get an instant answer simply leaves. No message, no call — just a booking you never see.
Sira answers instantly, at any hour, and pushes every conversation toward a booking — like your best receptionist, on every page at once.
by Clinic ProWarm and human — never robotic
Visitors tap the bubble and meet Sira — a friendly assistant that talks like a person, not a script. She opens with a tidy menu of quick-start prompts, then handles whatever people actually type — "my ear really hurts", "I'm going to Nigeria", "I feel run down".
Text-message tone. Short, warm, plain British English. No corporate filler, no "Great question!".
Silent tool use. It never says "let me check…" — visitors just see a typing indicator, then a clear answer.
A friendly face. The medical avatar greets visitors on the welcome screen and sits beside every reply.
Human when it matters. One tap hands the conversation to a real person on WhatsApp.
Trained for clinical work, not small talk
Five live capabilities separate this from a generic website chatbot. Here are the three that patients feel first.
Free NHS care, discovered
Most people have never heard of Pharmacy First — so Sira leads with their problem, not the scheme. It recognises symptoms for the seven NHS-treatable conditions, checks red-flag symptoms first, asks only what's needed, and runs a real eligibility check. If eligible: free on the NHS, often same-day, no GP needed — with a booking button.
It never diagnoses — it frames everything as "this could be…" and defers to the clinician's decision at the consultation.
Travel health, sorted
Say "I'm going to Kenya" and Sira returns required vs recommended vaccines for that destination — covering 72 destinations curated from NHS and TravelHealthPro guidance. One tap reveals live prices for each vaccine you offer, plus a booking button for a travel consultation.
It adds trip-specific notes — malaria planning, yellow-fever certificate requirements — and when a destination isn't on file, it recommends a consultation rather than guessing.
• Yellow Fever 💛👍 Recommended
• Hepatitis A · Hepatitis B · Meningitis ACWY · Rabies · TyphoidYellow fever certificate is mandatory for entry, and malaria risk is year-round.
Every question, an instant answer
Sira looks up your real services on demand — by name, category or symptom — and presents them cleanly, never as a wall of text. Every price and booking link comes from the live Clinic Pro booking system, so it can never quote a wrong price or a dead link.
It even surfaces relevant private options proactively — mention feeling run down and it can suggest Vitamin B12 injections.
• Hepatitis A — £48
• Typhoid — £30Best next step is a consultation so the pharmacist tailors it to your trip.
Good news, delivered — the free MenB vaccine
Ask about meningitis or protecting a child, and Sira shares the good news — it's free on the NHS — with a direct booking button.
Not sure which travel jabs you need? I can help ✈️
Politely impossible to miss
Sira doesn't just sit in the corner — she tastefully invites conversation.
A pulsating ring around the launcher draws the eye without being annoying, with a live “online” indicator.
Rotating teasers cycle friendly prompts beside the bubble — "Feeling unwell? 🤒", "Need travel jabs? ✈️".
Page-aware greetings — on a travel page it offers vaccine help; on a booking page it offers to guide the booking.
Respectful frequency — the greeting bubble reappears only after a 4-hour cooldown, so it never nags.
It turns questions into bookings — and proves it
Every answer ends in a one-tap next step — book, see prices, read more, message a human. Booking clicks are tracked, and a completed booking on your thank-you page is attributed back to the conversation that started it. No guesswork, no vanity metrics.
Conversation
A visitor asks a question — at 2pm or 2am — and gets an instant, accurate answer.
Booking click
The answer ends in a booking button. The tap is tracked, with the service and link.
Completed appointment
The finished booking is attributed back to the chat — a direct line from conversation to revenue.
Fully instrumented from day one, so you can measure:
Safe by design — because this is healthcare
In a clinical setting, trust is a feature — not fine print. These guardrails are built in, not bolted on.
Not a clinician
Information and navigation only — it never diagnoses, prescribes or gives personalised medical advice. Your clinicians make every clinical decision.
Never invents anything
Prices, services and links come only from live data. It says "we may not offer that" rather than guess.
Emergency-aware
Red-flag symptoms — chest pain, difficulty breathing, stroke signs — trigger a clear 999/111 message, and routine triage stops.
Minimal data collection
Asks only what's needed to help — one question at a time — and never requests passwords or payment details.
Abuse-resistant
Hardened against prompt-injection and jailbreak attempts, with per-visitor rate limiting to blunt spam and cost abuse.
Human handoff
Anything sensitive or beyond its remit goes to a real person — one tap to WhatsApp, so nothing important is left unanswered.
Not another website chatbot
Serious engineering, zero maintenance
Powered by Claude
Built on Anthropic's Claude, with real-time streaming replies that appear word-by-word for a natural feel.
Live data, zero drift
It reads the same booking database your website uses. Change a price once — Sira is instantly correct.
Multi-site by design
One implementation adapts to each site automatically — every price and link resolves against that clinic's own catalogue.
Embedded, not bolted-on
A floating widget on every page of your site — no separate app, no login for visitors, styled to elevate your brand.
Accessible & mobile-first
Keyboard and screen-reader friendly, with proper mobile input handling — no iOS zoom jank.
Resilient under load
Graceful fallback messaging and per-visitor rate limiting keep it stable when things get busy.
Live in three steps
We connect it to your Clinic Pro site
The widget goes live on every page of your website — styled to your brand, with your avatar and tone.
It learns your live services
Services, prices and booking links flow straight from your booking system — nothing hand-typed, nothing to keep updated.
It starts answering & booking
From the first visitor, it greets, answers, triages and books — and every booking it drives is measured.
Frequently asked questions
No. It shares general information and helps people find and book the right service. Your clinicians make all clinical decisions.
No — it reads your live booking data, so prices and links are always current. It won't invent anything.
It recognises red-flag symptoms and tells them to call 999 or NHS 111 immediately.
Yes — mobile-first, accessible, and it behaves properly on iOS (no zoom jank when typing).
No. Change a price or add a service in Clinic Pro and the assistant is instantly correct. There is no content to keep updated.
Yes — one tap hands the conversation over to WhatsApp, or your preferred channel.
Yes — one implementation adapts to each site automatically, resolving every price and booking link against that clinic's own catalogue.
Never miss an enquiry again.
Add Sira — a clinical AI assistant that answers, triages and books — on-brand, safe, and awake around the clock.
🕒 30 minutes · 📹 Zoom or phone · ✓ No obligation