Paperless consultations, perfect compliance.
Paper forms waste time, get misfiled, and create compliance risk. A single missing consent form during a GPhC inspection can trigger a formal review. Most clinics spend 10 to 15 minutes per patient on paperwork that could be eliminated entirely.
Our digital forms system replaces every piece of paper in your consultation workflow. Pre-screening questionnaires go out before the patient arrives. PGD consent is captured with compliant e-signatures. Everything stores automatically with a full audit trail.
- Saved per patient
- 10 min
- Audit compliance
- 100%
- Paper filing
- Zero
How paperless forms work
From booking to signed consent in three steps, with no printing, scanning, or manual filing at any point.
Sent before the visit
The moment a patient books, the right pre-screening questionnaire and medical history form goes out by SMS or email. They complete it at home, so nothing is rushed in the waiting room.
Signed and verified
Consent and PGD criteria are captured with compliant e-signatures, each carrying a timestamp and patient identity. Your prescriber reviews the answers and authorises sign-off before the appointment begins.
Stored with an audit trail
Every completed form drops straight into the patient's clinical record with a full, tamper-evident history. Nothing is re-keyed, nothing is misfiled, and every version is retrievable on demand.
Built for clinical compliance
Designed around the evidence UK inspectors actually ask for, and the day-to-day workflow of a busy clinic or pharmacy.
Inspection-ready audit trails
Every form, signature, and amendment is time-stamped and permanently logged. When CQC or the GPhC ask for proof of consent or pre-screening, you produce it in seconds rather than searching filing cabinets.
PGD-aligned sign-off
Build the exact clinical criteria your Patient Group Direction requires and keep the patient's answers and the prescriber's authorisation stored together, so every supply is demonstrably within your PGD.
UK GDPR by design
Data is encrypted in transit and at rest on UK-based servers, with role-based access, defined retention periods, and a clear lawful basis for processing under the Data Protection Act 2018.
Custom forms without limits
Create unlimited forms with conditional logic for services like flu vaccinations, weight management, and travel clinics, or start from a template. Update protocols instantly with nothing to reprint.
Frequently asked questions
Common questions from UK clinics and pharmacies about moving intake and consent forms online.
Are digital consent forms legally valid in the UK?
Yes. Electronic signatures carry the same legal weight as wet-ink signatures under the Electronic Communications Act 2000 and UK eIDAS regulations. Each signature is captured with a timestamp, the patient's identity, and a tamper-evident audit record, which is often stronger evidence than a paper form that can be lost or backdated.
Do they work for PGD sign-off?
They do. You can build the exact consent and clinical criteria your Patient Group Direction requires, and the prescriber signs off electronically against the completed questionnaire. The full chain, from patient answers to clinician authorisation, is stored together so PGD compliance is demonstrable at any point.
Can patients complete forms before they arrive?
Yes. Pre-screening questionnaires and medical history forms are sent by SMS or email at the point of booking, so patients complete them at home. Your clinician reviews the answers before the appointment, which cuts 10 to 15 minutes of paperwork per visit and flags contraindications early.
Are the forms GDPR compliant and how is data stored?
All data is encrypted in transit and at rest, hosted on UK-based servers, with role-based access so staff only see what they need. Retention periods, consent-to-contact, and the lawful basis for processing are handled in line with UK GDPR and the Data Protection Act 2018, and patients can request their records at any time.
Will this help with CQC and GPhC inspections?
Considerably. Every form, signature, and amendment is time-stamped with a complete audit trail, so you can produce evidence of consent and pre-screening on demand. Inspectors want to see consistent, retrievable records, and a single missing paper consent form is a common finding that digital storage removes entirely.
Can I build my own custom forms?
Yes. You can create unlimited forms with your own questions, conditional logic, and clinical fields, or start from templates for common services like flu vaccinations, weight management, and travel clinics. Forms can be updated whenever your protocols change, without reprinting or reissuing anything.
Part of the full solution
Digital forms are the foundation of a paperless clinic. These services complete the picture from booking through to clinical record.
Book a discovery call
Thirty minutes with Dom. He'll open a live clinic on the platform, show you where your bookings are leaking, and tell you straight whether Clinic Pro is worth it.