Is Your Pharmacy Ready for Pharmacy First?

Work through every requirement — clinical, digital, and operational — so you launch with confidence, not surprises.

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Clinical Readiness

All relevant PGDs signed off and in datePharmacist clinical assessment training completedClinical pathway protocols documented for each conditionReferral pathways to GP established and testedEmergency drugs and equipment checked and accessiblePrivate consultation room meets requirements

Digital Setup

Online booking system live with Pharmacy First appointment slotsService pages created on website for each condition coveredGoogle Business Profile updated with Pharmacy First servicesAutomated appointment reminders configuredDigital consent and triage forms readyPatient record system updated to capture Pharmacy First consultations

Patient Awareness

In-pharmacy signage and posters displayedWebsite banner or popup promoting Pharmacy FirstSocial media posts scheduled announcing the serviceNHS branding guidelines followed on all materialsStaff trained to redirect suitable patients from counterEmail or SMS sent to existing patient database

Workflow & Operations

Triage process documented (walk-in vs. booked)Appointment duration set appropriately (15–20 mins)Rota updated to ensure pharmacist availabilityClaims process understood and tested (NHSBSA)Performance tracking in place (consultations, referrals, outcomes)Contingency plan for high demand periods

Ready when you are

Run your clinic like the best in the country.

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The operating system for modern UK clinics.

Company number: 17201628

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