Send the right message to the right patients.
Your patient list is your most valuable marketing asset. Most clinics leave it sitting in a spreadsheet. Targeted SMS campaigns turn that list into a direct line to the patients most likely to book.
Segment by age, interests, previous appointments and eligibility. Then send personalised campaigns for new services, seasonal drives, recall reminders and last-minute availability. No ads. No algorithms. Just patients who already know you, booking again.
- SMS open rate
- 98%
- faster than email
- 5x
- average campaign response
- 30%
How it works
Build a campaign in minutes, send it to the right segment, and watch the bookings land in your calendar.
Segment your list
Filter patients by age, location, interests, appointment history or eligibility for a specific service.
Write one message
Keep it short, personal and actionable. Include a direct link to book or reply to confirm.
Bookings come in
Patients reply or click through to your live calendar. No phone calls. No manual chasing.
Built for healthcare campaigns
Generic SMS tools blast everyone and hope for the best. Clinic Pro targets the right patients using the data you already collect.
New service launches
Promote a new treatment to patients whose history or interests make them eligible. A weight-loss clinic can message patients with a previous BMI check. A travel clinic can message patients who booked malaria tablets last year.
Seasonal drives
Fill flu jab, allergy or travel vaccination slots by messaging patients who are due or at risk. Timing beats volume every time.
Recall and rebooking
Automatically message patients who are due a follow-up, a smear test, a health check or a repeat consultation. Keep your diary full without cold outreach.
Last-minute availability
A cancellation at 4pm can be a same-day appointment for the right patient. Send a short SMS to a local segment and fill the gap in minutes.
Frequently asked questions
What clinics ask before running targeted SMS campaigns.
Is SMS marketing to patients allowed in the UK?
Yes, provided you have the right consent and a clear opt-out. We help you message patients who have agreed to hear from you and keep every campaign compliant with UK GDPR and PECR, including one-tap unsubscribe.
Why use SMS instead of email?
Text messages are opened almost immediately and read far more often than email. For time-sensitive offers, recalls and last-minute availability, SMS gets your message in front of patients in minutes rather than sitting unread in an inbox.
How do you target the right patients?
We segment your list using the data you already hold: age, location, interests, appointment history and eligibility for a service. That means a weight-loss message only goes to relevant patients, and a travel clinic message reaches people due to travel again.
Can patients book straight from a text?
Yes. Each campaign can include a direct link into your live booking calendar or invite a simple reply to confirm, so an interested patient becomes a booked appointment without a single phone call.
What kind of results can I expect?
Well-targeted clinic SMS campaigns typically see very high open rates and strong response compared with other channels. Because you are messaging patients who already know you, the cost per booking is usually far lower than paid ads.
Do I need a big patient list to make it worthwhile?
No. Even a modest, well-segmented list can fill cancellations, launch a new service or drive a seasonal campaign. The value is in relevance and timing, not volume.
Part of the full solution
SMS campaigns work best when they are connected to the systems that capture and convert the response.
Book a discovery call
Thirty minutes with Dom. He'll open a live clinic on the platform, show you where your bookings are leaking, and tell you straight whether Clinic Pro is worth it.